Operating Procedure: HS-4-004 – Emergency Procedure – Seizure Disorder


HSTS recognizes that, during the bus/taxi trip from home to school and back, it may be necessary to assist students who are experiencing a medical incident (seizure). HSTS supports transportation service providers in implementing this measure.


It is the obligation of the student’s parent/guardian and the student to ensure that the information in the students’ file is kept up to date with the medication that the student is taking, including any changes in parent/guardian contact information.

It is the responsibility of the parent or guardian to ensure that the driver is aware of the actions that can be taken to assist when a student is experiencing a medical incident (seizure).


The following procedure has been established for the notification of a student who may experience a medical incident (seizure) during the bus/taxi ride to/from school:

The student’s parent/guardian shall:

  1. complete and sign the Seizure Disorder Plan of Care form based on the school boards’ protocol and submit the form to the school; and
  2. ensure that all medical and emergency contact information provided to the school is correct and kept up to date annually or as required.

The Principal (or designate) shall:

  1. upon receipt of the Seizure Disorder Plan of Care form, ensure that the school records all appropriate medical information in the Student Information System; and
  2. forward a copy of the completed and signed medical forms to HSTS.

HSTS shall:

  1. upon receipt of the completed Seizure Disorder Plan of Care form from the school, identify the transported eligible students in the HSTS transportation database who have a medical condition; and
  2. attach the medical form to the individual student record in the HSTS transportation database.

The Bus/Taxi Operator shall:


  1. create a report in BusPlanner Web identifying the bus routes that have students with medical conditions; and
  2. print off copies of the individual student medical forms; and
  3. ensure the bus/taxi driver(s) is aware of the student’s medical condition; and
  4. review the medical form with the bus/taxi driver(s) to ensure that they have an understanding of the protocol if an emergency situation arises; and
  5. store the medical form in a secure accessible location with a copy kept in the dispatch office, accessible for dispatch staff if/when required.


A seat in the first row located across the aisle from the bus driver’s seat may be reserved for each student for whom HSTS has received a Seizure Disorder Plan of Care form to assist if the student experiences symptoms. This measure is strongly recommended for students who may experience a medical incident (seizure).

In the event of a medical incident:

The bus/taxi driver shall:

  1. pull over, stop the vehicle in a safe location and ensure it is secured;
  2. ensure that all passengers are safe;
  3. assess the situation and determine whether the student requires assistance; and
  4. if it is determined that the student requires assistance, do so and contact the dispatcher immediately to indicate the location of the incident and if required, request that dispatch call 911.

The dispatcher shall:

  1. confirm with the bus/taxi driver the time and location of the incident;
  2. if required, inform 911 emergency service, the school and HSTS;
  3. if contact cannot be made with the school, contact the parent; and
  4. remain in contact with the driver.

HSTS shall:

  1. remain in contact with the bus/taxi operator;
  2. remain in contact with the school;
  3. ensure that an Incident Report is submitted by the bus operator.

The school principal (or designate) shall:

  1. notify the parent/guardian of the incident;
  2. follow protocol for informing all parents of students on the vehicle, if required.

The bus/taxi operator shall:

  1. within 24 hours following the incident, the bus/taxi operator must submit an Incident Report to HSTS.
Second Revision: November 2020
Operating Procedure: HS-4-004 – Emergency Procedure – Seizure Disorder