It has been identified that we had a technical problem with customer inquiries sent through the ‘contact’ form via the student/parent portal (BusPlanner Web) from November 19th through November 28, 2018.
If you have tried to contact us via that method and did not receive a confirmation email, we may not have received your inquiry. Kindly contact us again directly via email email@example.com or via phone, toll free 888-803-8660, local 905-637-4009.
Contact Us Form – Service Interruption Notification
Due to the early school dismissal on December 21, 2018 for the Halton Catholic District School Board (HCDSB) and Halton District School Board (HDSB) students, afternoon drop off times at bus stops will be adjusted accordingly by 90 minutes.
Use our handy calculator to find out the adjusted bus stop time:
Has your child misplaced or left a personal item on the school bus? Please contact the school bus company that services your child’s route as lost items are managed directly by our school bus operators.
In order to prepare for inclement weather we suggest all transported families subscribe for delay and cancellation email notifications.
If you are not subscribed, subscribe here.
If you are subscribed, we recommend you login to your account here to confirm your child(ren) is/are linked with their current transportation schedule. If you need technical assistance, please refer to this instructional video on how to login and manage your subscription.
Due to the high volume of calls at school startup Halton Student Transportation Services has a call centre to assist parents with general inquiries and to forward unresolved inquiries to HSTS. Please note you can also reach us at by email at firstname.lastname@example.org.